Services
Research first, then design, then proof, from Ryan Cody, a designer who also ships the code, with trusted contractors when a project needs more hands. Pick a mission class, start with a discovery kit, or take one piece off the menu. Every piece of work is estimated in hours up front, and the price is confirmed in writing before any money changes hands.
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Jump to: How it works · Find your fit · Discovery kits · More kits · What we do · The grab-and-go menu · Mission classes · How pricing works · The fine print
How it works · People first
Every project starts with people, not screens. Before anything is designed, we learn four things, and they shape everything after:
Then the work draws from the same nine steps. They aren’t a conveyor belt: a website refresh might use three, a new portal all nine, in whatever order the problem calls for. Each step has its own result, so you can stop after any of them.
Find your fit
Five quick questions. We’ll suggest where to start and fill in a request you can change before you send it. Nothing is charged, and nothing is sent until you press Send.
Discovery kits
Discovery is most of what I do, and the part that saves the most money. Each kit is a set of workshops with your team, research with the people who’ll use the thing, and a written build plan: what comes first, what waits, and what each phase will cost. The case studies show it applied.
Discovery
about 44 hours
You need a new website or a big redesign, and want to know exactly what to build first.
Process steps
You get: A review of the site you have, three workshops with your team, a site map, and a build plan with an estimate for each phase.
Includes: UX review, Discovery workshops, Build plan
Discovery
about 60 hours
You have an app idea, or an app that isn’t landing, and need to decide what it should do.
Process steps
You get: Workshops with your team, interviews with the people the app is for, an app map, and a phased build plan.
Includes: Discovery workshops, User interviews, Build plan
Discovery
about 76 hours
Client, member or partner portals, often on Salesforce Experience Cloud, for nonprofits, health and public-sector teams.
Process steps
You get: Workshops, interviews with the people the portal serves, a map of every hand-off and tool, and a build plan for the first release.
Includes: Discovery workshops, User interviews, Journey and software map, Build plan
Discovery
about 52 hours
Too many tools, spreadsheets and logins, and no clear picture of what to keep, replace or build.
Process steps
You get: Workshops with the people who use each tool, an inventory of your software and where it breaks, and a plan for what to change first.
Includes: Discovery workshops, Journey and software map, Build plan
More kits, by phase
Each kit bundles steps from the process for a type of project. Book a kit, or take its pieces one at a time from the menu below. Estimates, always negotiable.
Not sure yet
about 38 hours
You know something’s wrong but not what to fix first.
Process steps
You get: A findings document, a one-page brief everyone has agreed to, a journey map, and a ranked list of what to fix first.
Includes: UX review, Problem-framing workshop, User interviews
Research and test
about 44 hours
You have a product or prototype and want proof before you spend on a build.
Process steps
You get: Five interviews, a journey map, a five-person usability test with pass criteria, and a prioritized change list.
Includes: User interviews, Usability test
Design
about 79 hours
You have an app idea and want to see it, and test it, before paying to build it.
Process steps
You get: Interviews with the people it’s for, a clickable 8–12 screen prototype, a usability test and a next-step estimate.
Includes: User interviews, Mobile app prototype, Usability test
Design and build
about 36 hours
Every screen looks a little different and each new one costs too much.
Process steps
You get: Colors, type and components in Figma, and the same components coded and checked, ready to reuse.
Includes: Visual design, Build from your designs
Build
about 54 hours
You need a site that brings in customers, not just a template.
Process steps
You get: A brief, a five-page site you can edit yourself, analytics and Google Business Profile, and a 30-day after-launch check.
Includes: Problem-framing workshop, Small business website, After-launch check
Full process
100–350 hours, estimated after a call
The whole portal: discovery through a measured launch.
Process steps
You get: The full process: baseline, research with the people served, a software and hand-off map, tested designs, and the portal built and measured.
Estimated in hours after a free call; billed against a written estimate.
What we do
Every project starts with what your users actually need, and ends by measuring whether it helped. Each piece of work follows the process, and the case studies show it applied.
From discovery to shipped interface.
Designed and built by the same person.
Making the platform feel human.
Mission work is our home turf.
The menu
Workshops and planning that decide what to build, before anyone pays to build it.
about 20 hours
Three working sessions with the people who have to say yes, remote or in person: goals and limits, how things work today, and what to build first.
about 6 hours
Get everyone who has to say yes in one room, remote or in person, and leave agreeing on what to fix first.
about 16 hours
See every screen, hand-off and tool a task crosses, including where it breaks.
about 16 hours
What we're going to build, written down: what comes first, what waits, and how long each phase will take.
The menu
Find out what's wrong and what people need, prove a design works, and measure what changed.
about 8 hours
A senior designer works through one website or app the way your customers do, and tells you what's getting in their way.
about 24 hours
Five conversations with your customers, clients or staff, to learn what they actually do, not what we assume.
about 20 hours
Five people try one important task on your site, app or prototype. Pass criteria are set before anyone watches.
about 8 hours
A month after launch, measure again and see what really changed.
The menu
Decide how it works, then how it looks, in files a developer can build from.
about 12 hours
Up to 6 screens of structure and behavior, with your real content and real error states.
about 20 hours
A look that holds together on every screen, starting with the three that matter most.
about 35 hours
See and click through your app idea before paying to build it, on iPhone or Android.
The menu
Designed and built by the same person, so nothing gets lost in the hand-off.
about 15 hours
A clean, fast single page that says who you are and how to reach you.
about 40 hours
Up to five pages for a local business or small organization, ready to bring in customers.
about 16 hours
Already have designs? One page or a set of components, coded and checked.
The menu
For when you just need a designer around.
1 hour
A working hour on whatever's stuck: a screen, a flow, a site, a decision.
up to 2 hours / month
Small changes, fixes and updates, without having to find someone every time.
20 hours / month
A reserved block of design and build time every month, at a lower hourly cost than one-off work.
Mission classes
Bigger work comes in five sizes: four moons, smallest to largest, and the planet itself. A class is set by how complex the project is, how many systems it connects to, how specialized the subject is and how many people are involved. The steps inside it are picked to fit, in any order. Jupiter, the planet, holds them all. These are the only prices on the page: honest ranges, confirmed on a free call.
Flyby class
Find the problems.
usually $2.5k–$5k
Probe class
Fix one thing properly.
usually $5k–$10k
Where most projects start
Orbit class
Discover what to build.
usually $10k–$17.5k
Landing class
Designed, tested, ready to build.
usually $17.5k–$25k
Full mission class
The planet that holds every moon: all four classes in one.
usually $25k–$100k+
A redesign that misses costs more than the discovery that would have caught it. Not sure which class fits? Answer five questions, or tell us where things stand and we’ll recommend one on a free call. Estimates, always negotiable; nothing is charged online.
Bigger or custom work
Full projects, Salesforce work, research programs, anything not on the menu: estimated in hours, by step or by two-week sprint, with a written estimate before work starts.
Work on this page is estimated in hours. The hourly rate depends on the work and is settled on a free call, and it’s always negotiable: for nonprofits, local small businesses and tight budgets, we’ll fit the scope to what you can spend rather than not do the work. Mission classes show a price range so you can plan. Problems discovered along the way can add time; we tell you before anything adds cost.
The fine print
Next
Tell us where things stand and we'll point you to the smallest useful piece of work, even if it isn't on this page.
