Engagement kit
Discovery kit
from about $3,150
≈38 h · 2–5 weeks
You know something’s wrong but not what to fix first.
Process steps
- 0 Find what’s broken
- 1 Agree on the goal
- 2 Meet your people
You get: A findings document, a one-page brief everyone has agreed to, a journey map, and a ranked list of what to fix first.
Includes: UX review, Problem-framing workshop, User interviews
Engagement kit
Research and testing kit
from about $3,400
≈44 h · 2–6 weeks
You have a product or prototype and want proof before you spend on a build.
Process steps
- 2 Meet your people
- 5 Try it with real people
You get: Five interviews, a journey map, a five-person usability test with pass criteria, and a prioritized change list.
Includes: User interviews, Usability test
Engagement kit
Small business website kit
from about $4,150
≈54 h · 2–6 weeks
You need a site that brings in customers, not just a template.
Process steps
- 1 Agree on the goal
- 4 Sketch the screens
- 6 Make it look right
- 7 Build it for real
- 8 Launch and check results
You get: A brief, a five-page site you can edit yourself, analytics and Google Business Profile, and a 30-day after-launch check.
Includes: Problem-framing workshop, Small business website, After-launch check
Engagement kit
App prototype kit
from about $6,200
≈79 h · 3–8 weeks
You have an app idea and want to see it, and test it, before paying to build it.
Process steps
- 2 Meet your people
- 4 Sketch the screens
- 5 Try it with real people
- 6 Make it look right
You get: Interviews with the people it’s for, a clickable 8–12 screen prototype, a usability test and a next-step estimate.
Includes: User interviews, Mobile app prototype, Usability test
Engagement kit
Design system kit
from about $3,200
≈36 h · 1–4 weeks
Every screen looks a little different and each new one costs too much.
Process steps
- 6 Make it look right
- 7 Build it for real
You get: Colors, type and components in Figma, and the same components coded and checked, ready to reuse.
Includes: Visual design, Build from your designs
Engagement kit
Portal and service design kit
Custom estimate
≈100–350 h · Estimated after a call
Nonprofits, health and public-sector teams with intake, referral or client portals, often on Salesforce Experience Cloud.
Process steps
- 0 Find what’s broken
- 2 Meet your people
- 3 See how it all connects
- 4 Sketch the screens
- 5 Try it with real people
- 7 Build it for real
You get: The full process: baseline, research with the people served, a software and hand-off map, tested designs, and the portal built and measured.
Estimated in hours after a free call; billed against a written estimate.